In evangelism, the approach matters at least as much as the content. It's not just what we say but how we say it that determines our effectiveness. Many Christians shudder when called to defend the faith even when acting so boldly in our training or online debates. Like an "expert" shower-singer challenged to take the stage, we need to be ready to put our practice to the test. Fortunately, most people find it easier to obtain the right tactic than master enough knowledge for every situation. That's good news since a less educated winsome manner comes across better